Talking to the right people
There's a good chance that the information you're after can be found in our Help section, but if you still need to contact us directly, here's how.
If you have a question, try searching our FAQ or phone our Customer Contact Centre on 0800 500 444 8am to 6pm Monday to Saturday.
If you want to give feedback call us or send us an email.
Find your nearest AA Services
Use our Location Finder to find your nearest AA Centre or service provider.
AA Member services
| 24-Hour Roadservice |
Members
Ph: 0800 500 222 (toll free)
Mobile: *222 (toll free)
Non AA Members
Ph: 0800 500 222 (toll free)
Mobile: *222 (toll free)
Fax: 0800 501 234 (toll free) |
|
AA Member services |
Ph: 0800 500 444 (toll free)
Address: P O Box 1, Wellington |
| Head office |
Ph: +64 9 966 8800
Fax: +64 9 966 8896
Address: 99 Albert Street, P O Box 5, Auckland |
| AA Rewards |
Ph: 0800 500 444 (toll free)
Fax: +64 9 966 8903
Address: FREEPOST AA Rewards, PO Box 5, Auckland 1140 |
| Tech & legal advice |
AA Members
Ph: 0800 500 333 (toll free)
Non AA Members
Ph: 0900 58 324 (a flat fee of $7 applies)
*Children ask your parents first |
| AA Roadwatch - Highway reports |
AA Members
Ph: 0800 500 222
Non AA Members
Ph: 0900 33 222 (costs $1.00 per minute)
* Children ask your parents first |
| Tourism services - maps and guides |
Ph: 0800 500 543 (toll free) |
| AA Directions Magazine |
Ph: 09 966 8800
Address: PO Box 5, Auckland 1010 |
AA Services
| Driver licensing |
Ph: 0800 822 422 (toll free)
*New Zealand Transport Authority call centre |
| Driver training |
Ph: 0800 223 748 (toll free) or +64 9 966 8055
*Driver training, driving lessons and Defensive Driving Courses (DDC) |
| Loans |
Ph: 0800 500 555 (toll free)
*Car, motorbike and agricultural Loans |
| Insurance |
Ph: 0800 808 175 (toll free)
*AA Life - life insurance
Ph: 0800 500 333 and select option 4 (toll free)
*AA Extended Warranty Insurance
Ph: 0800 500 213 (toll free)
*AA Insurance - car insurance, home & contents insurance
Ph: 0800 500 444 (toll free)
*AA Travel Insurance |
| Tourism services - accommodation and booking |
Ph: 0800 500 543 (toll free) |
Media
| Media enquiries |
Corporate Communications Department
Simon Lambourne
Ph: +64 9 966 8608
Mobile: +64 21 659 029
Motoring Affairs
Mike Noon
Ph: +64 4 931 9984
Mobile. +64 21 659 704 |
AA Driver Education Foundation (AA DEF)
| AA DEF enquiries |
Chairman
Mike Noon
Ph: +64 4 931 9984
Fax. +64 4 931 9960
Address: AA Driver Education Foundation, PO Box 1, Wellington 6140 |
AA Carfair
| Listing enquiries |
Ph: 0800 CARFAIR - 0800 227 3247* (toll free)
* Autotrader Customer Support - Monday to Friday 8am - 5pm |
AA Business Vehicle Solutions (BVS)
| BVS enquiries |
Ph: 0800 734 543
Private Bag
Penrose 1642 |