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FAQ: Is there an age restriction on the use of the AASF card?

No.

FAQ: How much am I charged if I txt for my cpl balance?

20c per text

FAQ: Can I cancel my AA Smartfuel card or account?

Yes, you can cancel your AA Smartfuel card and/or supplementary cards at any time by writing to AA Smartfuel Limited at PO Box 5, Auckland 1140.

FAQ: What is the address for posted applications, cancellations etc?

The freepost address is:

AA Smartfuel Limited
PO Box 5,
Auckland 1140

FAQ: Why do I need a username and password for my AA Smartfuel Account?

Your username and password provide security to minimise the likelihood of dishonest behaviour.  The website is also secured to protect your information.

FAQ: How does my business become an AA Smartfuel Partner?

Simply call 0800 692 222 or Send a message through our online form and one of our team will contact you.

FAQ: Why have you expanded the programme to all New Zealanders not just AA Members?

When taking up the challenge of designing a fuel discount loyalty programme, it became evident that passing on the maximum benefits to Members could not be achieved, if participation in AA Smartfuel was limited to Members only. More people = more partners.

FAQ: Im an AA Member - how do I access my AA Smartfuel Account?

Log in to MyAA and select ‘Your AA Smartfuel Account’. If you haven't already signed up, you'll need to sign up for a MyAA account first.

FAQ: How can I contact AA Smartfuel for more information and help with my account?

Call 0800 842 877 – our dedicated AA Smartfuel call centre operates 24 hours.

Or email us here and we'll endeavour to respond within two business days.

FAQ: Why should I be an AA Member when anyone can benefit from AA Smartfuel for free and I get my breakdown assistance free with my car insurance?

There will still be Member discounts at AA services such as WOF and Insurance, free technical & legal advice, free maps and guides, along with Member discounts from AA products and services.

Click to learn more