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Travel Insurance

Buy your travel insurance online now.

Please select your destination

Please select start and end dates

Number of adults + children cannot exceed 10 people

Please specify the age of each adult travelling

* Dependant children, under the age of 21, who are travelling with an adult are covered free of charge.

Or call
0800 500 444

Travel insurance policy options

We offer three types of policy, with the option to select your own excess.

You can also select private hospital care option, increased cover for specified high value items, to be covered for civil unrest in the Pacific Islands or for terrorism and automatic free cover for some pre-existing medical conditions.

Compare the policies

Policy option Essentials Comprehensive Frequent traveller
Cancellation/travel disruption benefits
Loss of deposit/cancellation $5,000 Unlimited Unlimited
Curtailment $5,000 Unlimited Unlimited
Missed connection/travel delays $500 $15,000 $15,000
Frequent flyer points - $5,000 $5,000
Strikes/hijacks - $10,000 $10,000
Resumption of travel - $10,000 $10,000
Civil unrest - $1,500 $1,500
Additional expenses/terrorism - $3,000 $3,000
Medical benefits
Medical $250,000 Unlimited Unlimited
Medical/terrorism - $250,000 $250,000
Follow on treatment - $2,000 $2,000
Dental as a result of injury $500 $500 $3,000
Emergency dental - pain relief - $1,000 $1,000
Incidental hospital expenses - $4,000 $4,000
Accompanying person - $15,000 $15,000
Search & rescue - $20,000 $20,000
Life benefits
Funeral $10,000 $25,000 $25,000
Accidental death - $50,000 $50,000
Accidental death terrorism - $25,000 $25,000
Baggage, personal effects and money benefits
Personal baggage - total limit $5,000 $30,000 $30,000
Baggage - item limit $750 $1,500 $1,500
Electronic baggage $750 $2,500 $2,500
Emergency baggage $250 $1,500 $1,500
Replacement of travel documents $500 $3,000 $3000
Personal Money - $500 $500
Additional expenses as a result of terrorism - $3,000 $3,000
Personal liability
Rental vehicle excess $1,000 $6,000 $6,000
Personal liability $500,000 $2,500,000 $2,500,000
Wrongful arrest - $10,000 $10,000
Loss of deposits
You can also choose to buy the Loss of Deposits only cover. This protects you for up to $10,000 in cancellation costs. This cover expires when you make the final payment for your journey. At this point you must purchase the Comprehensive policy, and your Loss of Deposits premium paid will be deducted.

Important notes

  • Policy wording – This brochure is only a summary of the policy. For full policy terms and conditions please refer to the policy wording.
  • Pre-existing medical conditions - refer to our information on pre-existing medical conditions if relevant.
  • Change of health – After you have purchased the policy you must inform the Medical Hotline on 0800 100 124 of any change of health that occurs before your departure. We are not obliged to insure this change.
  • Quotes – We reserve the right to amend any premium quoted prior to the issuing of any policy.

Cancel or amend a policy

For policy cancellations refer to policy wording - you are able to cancel a policy at no charge if the policy is cancelled within 7 days of issuing cover and prior to departure, provided no claim has been made or is pending.

If cancellation is required more than 7 days after issuing cover a refund of premium will be made less the minimum premium amount payable. These cancellations will not be able to be actioned on the system and will need to be referred to Vero.

Travellers may cancel the policy after their departure by writing to our office and returning their Policy Certificate. If no claim has been made or is pending a premium refund will be calculated by deducting the set premium applicable for the duration used on their Journey less the administration fee of NZ$40 for early cancellation.


*Terms and conditions

  • Current AA Members receive a 10% discount when entering a valid AA Membership number. The 10% discount applies to our standard pricing and any additional premium for pre-existing medical cover, but does not apply to any additional premium for specified items.

AA Members receive 10% off policies

Terms and conditions apply*