Car Care

COVID-19 updates for AA Motoring customers


We're here for you

Rest assured, we’re open and the team is ready to help. We're a little busier than usual and appreciate your patience.

We understand things can happen fast and it’s important to us that you have all the information you need in these uncertain times.

We are following all Ministry of Health and COVID Protection Framework (CPF) guidelines and doing everything we can to keep our staff safe and healthy, so we can continue to be here for you when you need us.

Business continues for AA Auto Centre and AA Motoring sites, with all of our sites open and operating contactless.

AA Auto Centre

Our AA Auto Centre staff are ready to help with your vehicle servicing, repairs and WoF needs, and our AA Inspection teams continue to safely deliver a contactless, highly-valued service to our customers.

Our business hours will vary from 23 December to 10 January. Please click here to see our trading hours during this period. Please also check with your Auto Centre before you visit. 

Online Bookings: Make a Booking Enquiry

Contact us: You can contact one of our 40 Auto Centre locations on 0800 456 654

AA Pre Purchase Inspection

An AA Pre Purchase Inspection will provide you with non-biased information, which will help resolve any concerns you have so you can buy a car with confidence.

Online Bookings: Bookings are available online.

Our Call Centre: Bookings are available through our experienced call centre team, phone 0800 500 333 and select option 1.

The health and safety of our customers and staff is our highest priority, our vehicle inspectors will:

  • Maintain a 2m distance from customers at all times.
  • Use contactless key handovers with customers.
  • Wear a face mask during the inspection.
  • For booking, customers will be required to 'scan in' on the Ministry of Health's NZ COVID Tracer app.
  • During rain, hail, or shine, our AA Mobile Inspection teams continue to ensure that they provide a safe, informed service with a smile.

Why you should book your car’s WoF in now

The AA encourages those who can, to book in and get their due inspections carried out, as human nature is such that we tend to leave things to the last minute.

Getting a WoF at an AA Motoring site

Appointments are not required at our drive-through AA Vehicle Testing Stations and most of our AA Vehicle Inspection sites. You may need to book your WoF inspection in advance at most of our AA Auto Centre sites.

Online Bookings: Book your WoF at an AA Motoring site today.

Drive-in AA Vehicle Testing Station locations:

Auckland: Glen Innes Vehicle Testing Station

Auckland: AA Auto Centre Mt Roskill – WoF drive-in vehicle testing

Mt Maunganui: AA Auto Centre Mt Maunganui – WoF drive-in vehicle testing

Rotorua: AA Auto Centre Rotorua – WoF drive-in vehicle testing

New Plymouth: Bell Block Vehicle Testing Station

New Plymouth: New Plymouth Vehicle Testing Station

Nelson: AA Auto Centre Nelson – WoF drive-in vehicle testing

Christchurch: Hornby Vehicle Testing Station

Christchurch: Christchurch Airport Auto Centre – WoF drive-in vehicle testing

What does a Warrant of Fitness (WoF) inspection cover?

The inspection is a general safety check. The aspects checked are set out in the NZTA vehicle inspection requirements manual (VIRM) and include:

  • Tyre condition (including tread depth)
  • Brake operation
  • Structural condition (rust is not allowed in certain areas)
  • Lights
  • Glazing (is your windscreen safe?)
  • Windscreen washers and wipers
  • Doors (do they open and close safely?)
  • Safety belts (must not be damaged or overly faded; buckles must work properly)
  • Airbags (if fitted)
  • Speedometer (must be working)
  • Steering and suspension (must be safe and secure)
  • Exhaust (there must be no leaks and the exhaust must not be smoky or louder than the original exhaust system)
  • Fuel system (there must be no leaks)
  • If you’ve modified your car, motorcycle, van or other light vehicle, you may need a low volume vehicle certificate (mod cert)

What a Warrant of Fitness doesn’t cover

A WoF doesn’t dig deep into a vehicle's condition. For example, it doesn't check items like engine, clutch, gearbox and differential condition, lubricant levels, brake pad thickness or life expectancy (unless they are visibly below safe limits), paintwork condition and rust in non-structural areas.

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