Get in touch

Our team is here to help

Have a question for us? Give us a call, or point that mouse and send us an email. We’re pet lovers too, and are here to help.

For general enquiries:

Call
We’re available 8:30am-5pm
Monday to Friday
0800 700 555
Call us

Email
Let us know
how we can help
[email protected]
Email us

For claims:

Call
We’re available 8:30am-5pm
Monday to Friday
0800 700 556
Call us

Email
Let us know
how we can help
[email protected]
Email us


For more information on the claims process, click here.

Our postal address:

AA Pet Insurance

PO Box 33 313,
Takapuna,
North Shore City 0740

The Insurer

AA Pet Insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Partners and underwritten by Allianz Australia Insurance Limited ABN 15 000 122 850 (Incorporated in Australia) trading as Allianz New Zealand. You should consider the Policy Wording before making any decisions about this pet insurance policy.