Terms and conditions

Celebrate life with our PawPals

  • By entering the competition, an entrant is indicating their agreement to be bound by these terms and conditions.
  • The promotion is being run by The New Zealand Automobile Association on behalf of AA Pet Insurance (the “Promoter”, “us”, “our”, “we”), Level 16, 99 Albert Street, Auckland CBD.
  • The competition is open to New Zealand residents only. Employees and their immediate families of the Promoter and their associated agencies and companies are not eligible to enter. For this purpose, NZAA includes The New Zealand Automobile Association Incorporated, any division, subsidiary, third party under applicable contract, or joint venture companies.
  • Only one entry per person per challenge/competition will be accepted.
  • Entries that are incomplete or do not adhere to these rules may be disqualified at the sole discretion of the Promoter.
  • The winner will be chosen at random. The competition is administered by the Digital Media team acting on behalf of the Promoter. The Promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
  • The prizes are as stated in the relevant Instagram post for each challenge/competition. The prizes are not transferable or exchangeable and cannot be redeemed for cash. Prizes are subject to availability and the Promoter reserves the right to substitute any prize with another of equivalent value without giving notice.
  • The Promoter does not assume any responsibility for any products or services offered as prizes in any competition and under no circumstances shall the inclusion of any product or service in the competition be construed as an endorsement or recommendation of such product or service by the Promoter.
  • Except for warranties and conditions implied by law which cannot be excluded, the Promoter makes no representations or warranties express or implied, regarding the quality or suitability of any awarded prizes.
  • The Promoter and its associated agencies and companies and their respective directors, officers, employees, and agents, shall not be liable for any loss or damage, including for any personal injury suffered or sustained in connection with an entrant’s participation in the promotion or the receipt or use of any part of any prize, except for any loss or damage which is due to the negligence or wilful misconduct of the Promoter or which otherwise cannot be excluded by law.

Instagram ‘Celebrating life with our PawPals’ competition series:

  • There are 6 challenges/competitions within the campaign. Each challenge will have one prize of an Animates voucher valued at $250.
  • Animates has no affiliation with this competition.
  • The closing dates for each competition will be listed on the relevant Instagram post.
  • The competition entries requirements will be listed on the individual Instagram posts. To be eligible, all entries must include #AAPetInsurance.
  • The winner will be contacted through Instagram via a reply to their Comment or by direct message. If there is no response within five business days, that winner will forfeit the prize with no right of compensation and the prize will be redrawn.
  • The winner agrees to the use of his/her name and image in any promotional activity related to the competition. The Promoter has the right to reuse images supplied in tagged posts (#AAPetInsurance). Any personal data relating to the winner or any other entrants will be used solely in accordance with the Promoter’s privacy policy, which can be found here (https://www.aa.co.nz/insurance/pet-insurance/privacy-policy)
  • The promotion is in no way sponsored, endorsed, or administered by, or associated with, Instagram. By entering and participating each entrant agrees to hold harmless and release Instagram from and against any and all claims, demands, liability, losses, costs or expenses with respect to and arising out of or related to the entrant’s participation in i) the promotion or ii) any prize-related activities, acceptance of a prize and/or use or misuse of a prize.


The Insurer

AA Pet Insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Partners and underwritten by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 (incorporated in Australia). You should consider the policy wording before making any decisions about this pet insurance policy.

NZAA Privacy Policy

Financial Strength Rating

The Hollard Insurance Company Pty Ltd has a financial strength rating of A- (Excellent) issued by A.M.Best Company Inc.

General Information

Our website provides general information only about our products and services to help you make choices when it comes to protecting the things in life that really matter. The information does not take into account an individual's particular circumstances, financial or otherwise and is not intended to be financial advice. You should consider if this product suits your needs by reviewing the policy documentation carefully. We do not provide insurance advice nor suitability of the product for your needs.