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  • I have an AA Life Insurance enquiry - how do I get the information I need?

    Call us toll free on 0800 808 175 anytime between 8am and 6pm, Monday to Friday.

  • What phone number should I call for serious illness claims?

    Call us toll free on 0800 808 175 8am to 6pm Monday to Friday.

  • What interest rates do you charge for an AA Loan?

    AA Finance fixed annual interest rates range from 10.95% p.a. to 15.95%. The rate charged will depend on your financial circumstances taking into account:

    - how much you want to borrow
    - the term of your loan
    - your income
    - your other financial commitments
    - your credit history

    To understand the rate that will apply to you, please call 0800 500 555 or email us. 

  • Is there a minimum age for AA Loan applications?

    Yes, you need to be at least 18 years of age.

  • What is a guarantor?

    A guarantor is someone who agrees to repay your loan if you don't keep up the payments.

  • Can I pay my AA Loan off before the end of the term?

    Yes, although we will charge an early settlement fee.

  • What is an AA Vehicle History Report?

    The AA Vehicle History Report is a comprehensive vehicle checking facility that provides a clear picture of the vehicle's legal status and history. View a sample

    Visit AA Vehicle History Report.

  • Will the AA Vehicle History Report always show if the odometer has been wound?

    No, the AA Vehicle History Report contains odometer readings currently available from NZTA, and analyses these for inconsistent readings. However, some older vehicles haven't had all their odometer readings recorded by the NZTA. While the AA Vehicle History Report identifies whether the odometer may have been tampered with, it can't determine whether an odometer was wound back prior to arriving in New Zealand. Therefore the AA Vehicle History Report can't guarantee the vehicle's odometer hasn't been wound.

  • Does my AA Vehicle History Report update over time?

    No, AA Vehicle History Report's are only valid at the time of issue.

  • Is registration information available for older vehicles?

    NZ Post computerised the Motor Vehicle Register (MVR) in 1986 which was later copied to the current system in 1996. Therefore vehicles with live registrations in 1988 onwards will be on the current system. A small number of records were deleted by NZ Post between 1986 and 1988, however most 1986 live registrations should be available.

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