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  • Do I have to have an iPhone/Android phone, or will any mobile phone work?

    The mobile app is only available on iPhones and Android phones.

  • Can I use an iPad to log a job?

    Yes you can – though you may prefer to request help on the web from an iPad.
  • How much does the app cost?

    The app is free from the iTunes App Store and the Google Play store.

  • Can I use the AA Roadservice mobile app with more than one Membership on the one phone?

    Yes – you will need to change the details in Setup to the second Member’s details.
  • What if I have just joined and I’m in the 24 hour stand down period?

    You will be asked to phone through for assistance.
  • If I’m diagnosed with a terminal illness, what can I spend the early payout on?

    The money is yours to spend as you like. There are no restrictions on what you can or can’t spend your payout on.

  • Does my premium stay the same each year or go up?

    Your premium generally increases each year based on your age, gender, smoker status, and your amount of cover. You’ll receive a statement every year updating you about your adjusted premium.

  • How long does the application process take?

    It should take less than 30 minutes.

  • Who needs life insurance?

    If you have people who depend on you for financial support then you should seriously consider life insurance. If something happens to you a life insurance payout could help the people important to you with paying any outstanding mortgage amounts and maintaining their lifestyle, depending on what level of cover you choose.

  • Can I apply for life insurance if I have a disease, an illness, or I’m very overweight?

    You may be able to, but the terms of your policy may be changed. For instance, some conditions may be excluded or a premium loading may apply (this means that your premiums may be more expensive). Speak to your insurance provider for more details and make sure you’re well aware of any exclusions or conditions on your life insurance policy before making a decision.

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