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Can the instructor take me on the test route?
Our instructors will teach you all the skills necessary to pass the test and how to become a safe and confident driver. A Testing Officer will expect you to demonstrate all the necessary safe driving skills on a route never driven before.
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How many lessons will I need to pass my test?
This will depend on a number of different factors; the amount of previous experience you’ve had, whether you have access to a car outside of lessons that you can practice in and how much time you can allocate to learning to drive.
An instructor will need to discuss this with you and will most likely need to assess your current driving ability to give you an accurate answer.
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Can another person sit in with me on the lesson?
Yes, however please make prior arrangement with the instructor. Generally this is OK as long as the observer remains silent and isn’t a distraction during the lesson.
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Does the Instructor have insurance?
All of our vehicles are fully insured and dual controlled for your safety.
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What qualifications do your Instructors have?
All of our instructors are fully qualified as required by law to teach driver training in New Zealand. They are also audited to ensure they meet the AA’s high standards.
- NZQA Unit Standard qualified
- Pass a police check and fit and proper person check
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What happens if I miss one of the sessions?
If you do miss one or more of your DDC sessions, in most cases we can arrange to move you onto another course or session. Please contact us on 0800 223 748.
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Do I have to complete the drive session within 60 days of finishing the classroom sessions?
Yes, you need to complete the In-car session within 60 days of finishing the fourth classroom session. This is a requirement from NZ Transport Agency.
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What exactly will be covered?
The amount of cover you choose depends on the kind of funeral you want – try our easy Funeral Planning Guide to help you decide what’s important to you.
When a claim is made, the full value of the policy will be paid out in a lump sum to your estate or to the bank account of the person you nominate as Joint Owner.
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Can I talk to someone at AA Life?
We’re always happy to discuss your policy, whether you’re a new or existing customer.
General questions: 0800 808 234
Claims: 0800 808 175
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Will my premiums go up?
You will never be singled out for a premium increase, but we do have the right to increase premiums across all Funeral Cover policies issued under the same offer made to you. We will give you at least 28 days notice of any change by writing to [you/ policy owner (whichever person we will write to)] at the most recent address we have on our records.