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shirleyharris61

Hi, yesterday I bought a car from a dealer and today something major went wrong with it. I purchased a two year extended warranty and paid cash ($15,000) for the car. Can I return the car and get a full refund?

Anon

Hi there,
This will depend on the nature of the problem, the more serious the fault the more you can choose from a list of remedies . But you must give the dealer first right of repair. If they decide with you that the vehicle is un-economical to repair, they may grant a refund or provide another vehicle.
More information can be found on this link.
http://www.consumeraffairs.govt.nz/for-consumers/motor-vehicles/got-a-problem/faulty-or-defective-vehicles