Contact the AA

If you would like to contact us, find out how below.

AA Roadservice and breakdown assistance

If you need AA Roadservice, call 0800 500 222 or *222 from your mobile. We're available 24 hours a day, 7 days a week.

Ways to find information, locations and answers

Connect with us

Phone numbers and addresses

Enquiry Details
Customer Contact Centre 0800 500 444 
Monday to Friday, 8am-6pm
Head office

T: 09 966 8800
F: 09 966 8896

Level 16, 99 Albert Street, Auckland 1010
PO Box 5, Shortland Street, Auckland 1140
AA Smartfuel Phone 0800 842 877 or email us.
Check your current AA Smartfuel cents per litre balance from  your mobile phone - text BAL to 246 (texts cost 20c). Your mobile phone number must be loaded against your AA Membership record or AA Smartfuel account. Log in to check your details.
To become a retailer, phone 0800 692 222 or email us
Business Vehicle Solutions (BVS) 0800 734 543
Private Bag, Penrose, Auckland 1642
Carfair listing or website enquiries 0800 CARFAIR (0800 227 3247)
Monday to Friday 8am-5pm
Car insurance AA Insurance
0800 500 213
If calling from overseas: 09 966 8071
Car servicing and repairs AA Auto Centre and AA Auto Service and Repair
0800 456 654
Or visit aa.co.nz/autocentre
Directions magazine T: 09 966 8800
PO Box 5, Shortland Street, Auckland 1140
Driver licensing If you have questions about driver licensing rules or restrictions, please contact the NZTA Driver Licensing helpline on 0800 822 422
If calling from overseas: 06 356 5016
Driving school 0800 223 748
PO Box 5, Shortland Street, Auckland 1140
Home and contents insurance AA Insurance
0800 500 213
Life insurance AA Life
0800 808 175
If calling from overseas: +64 4 495 8700
Mechanical breakdown insurance
(AA MBI)
0800 500 333
Select option 4
Media spokespeople View list by topic
Membership services 0800 500 444
PO Box 5, Shortland Street, Auckland 1140
Motoring and legal advice helpline Members: 0800 500 333
Vehicle inspections If you have questions about your vehicle or pre purchase inspection or need to cancel, please call the location where your inspection is booked. You can find this number on your booking confirmation or on your Vehicle Inspection Report.
Printed maps and guides 0800 500 543
The Privacy Officer

09 966 8800

The Privacy Officer
New Zealand Automobile Association Incorporated
PO Box 5
Shortland Street
Auckland 1140

Email

Roadwatch highway reports Members: 0800 500 222
Non-Members: 0900 33 222 ($1.30/minute)
Travel or accommodation bookings

For queries relating to a booking made online at aatraveller.co.nz or aa.co.nz/travel, please call 0800 224 843 and select option 1. If calling from overseas, call +64 9 966 9720 or email us.

If you have questions or require changes to a booking made at an AA Centre, please call the AA Centre that you made the booking with. Find AA Centre contact details.

For new bookings, phone 0800 500 543 and select option 2.

Travel insurance 0800 500 444

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