AA New Zealand - the New Zealand Automobile Association
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If you need to contact us, find out how below.
Check here for information on AA Centre closures and service availability in your area (due to extreme weather conditions).
If you need AA Roadservice, call 0800 500 222 or *222 from your mobile. We're available 24 hours a day, 7 days a week.
| Enquiry | Details |
| Head office |
T: 09 966 8800 F: 09 966 8896 Level 16, 99 Albert Street, Auckland 1010 PO Box 5, Shortland Street, Auckland 1140 |
| AA Smartfuel | Phone 0800 842 877 or email us. Check your current AA Smartfuel cents per litre balance from your mobile phone - text BAL to 246 (texts cost 20c). Your mobile phone number must be loaded against your AA Membership record or AA Smartfuel account. Log in to check your details. To become a retailer, phone 0800 692 222 or email us. |
| Business Vehicle Solutions (BVS) | 0800 734 543 Private Bag, Penrose, Auckland 1642 |
| Carfair listing or website enquiries | 0800 CARFAIR (0800 227 3247) Monday to Friday 8am-5pm |
| Car insurance | AA Insurance 0800 500 213 |
| Directions magazine | T: 09 966 8800 PO Box 5, Shortland Street, Auckland 1140 |
| Driver Education Foundation (AA DEF) |
Mike Noon, Chairman T: 04 931 9984 AA Driver Education Foundation, PO Box 1, Wellington 6140 |
| Driver licensing | If you have questions about driver licensing rules or restrictions, please contact the NZTA Driver Licensing helpline on 0800 822 422 |
| Driving school | 0800 223 748 PO Box 5, Shortland Street, Auckland 1140 |
| Home and contents insurance | AA Insurance 0800 500 213 |
| Life insurance | AA Life 0800 808 175 |
| Mechanical breakdown insurance (AA MBI) |
0800 500 333 Select option 4 |
| Media spokespeople | View list by topic |
| Membership services | 0800 500 444 PO Box 5, Shortland Street, Auckland 1140 |
| Motoring and legal advice helpline | Members: 0800 500 333 Non-Members: 0900 58 324 ($7 flat fee applies) |
| Pre Purchase Inspections | If you have questions about your pre purchase inspection or need to cancel, please call the location where your inspection is booked. You can find this number on your booking confirmation or on your Pre Purchase Inspection Report. |
| Printed maps and guides | 0800 500 543 |
| Rewards | 0800 500 444 F: 09 966 8896 FREEPOST AA Rewards, PO Box 5, Shortland Street, Auckland 1140 |
| Roadwatch highway reports | Members: 0800 500 222 Non-Members: 0900 33 222 ($1.30/minute) |
| Travel bookings or accommodation | 0800 500 543 |
| Travel insurance | 0800 500 444 |
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