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Information about accounts, registration and logging in and out on aa.co.nz.
There are three types of account on the site that you can register for, depending on whether you're a Member or not.
AA Members can:
If you’re not an AA Member, you can still participate. Sign up for an AA community user account and you’ll be able to:
If you're not an AA Member but have picked up a free AA Smartfuel card from a participating retailer, register your card and you'll be able to:
Please note your AA Smartfuel login only allows access to your AA Smartfuel account. If you want to access the community features of the website you'll need to set up a community user account.
To login you must first have registered. If you've registered before, you'll have a username and a password. If you’ve forgotten these details you can recover them.
Click the “log in or register” link located at the top of each page. If you haven’t registered before scroll down the page and click on the appropriate button to register; if you've registered before but have forgotten your username and/or password, follow these instructions:
We’ve upgraded the username and password rules to increase security. You may be asked to change your username and/or password to conform to these rules. As a general principle we invite users with an email address as their username to change it.
Usernames must be 6-20 characters. They can only contain letters, numbers and the following symbols: - + _ . & * / = \ ' ? ^ { } ~. Passwords must be 8 characters including a letter and a number. Passwords can't contain spaces.
If you want to change your username and/or password, you can do this within your account. Log in using a valid username and password. When presented with your account details, select edit details and update your username or password. Usernames are checked to ensure that they are unique.
If you change your username you will need to re-enter your password. You can change your password at this point if you wish.
If we don’t have an email address for you we’ll ask for one when you log in. If your current username is an email address we’ll suggest that you change it to help protect your identity when you’re online.
When you change your username, you also need to enter your current password twice to confirm the change.
To log out, click the arrow next to your username at the top of the website. A menu will drop down and you'll see the link Log out. Once you click it, you will be logged out. The page will refresh and the link at the top of the website will say "Log in or register" instead of your username.
If you are logged in as an AA Smartfuel participant you will not be able to access certain features of the website such as the Ask Jack forums and user car reviews. To contribute in these areas you will need to login as an AA Community or MyAA user.
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