Road service and breakdown assistance
Next steps

Already an AA Member?

Call us toll free on 0800 500 222 or *222 from your mobile.

Not a Member?

If your car has broken down or you have a flat battery or tyre, call us. If you've locked your keys in your car or run out of petrol, call us then too.

No matter where you are on the New Zealand roads, we'll come to you. At home. At work. Or by the roadside. AA Roadservice specialists are fully qualified and very experienced.

In the vast majority of cases we'll fix the problem at the roadside and have you safely on your way. We'll provide you with expert advice and if extra support is needed, we'll tow your car to the nearest place of safety or repair.

With your personal AA Membership it doesn't matter what car you're in. And it doesn't matter whether you're the driver or the passenger. Your AA Membership covers you, not the vehicle.

Our roadside services include:

Please note: From the time of joining as a standard Member except if you join at the roadside, there's a 24 hour stand down period.

*Mobile battery service available in Auckland, Wellington, Christchurch and selected regional areas.

How much does AA Roadservice cost?

AA Members

  • You have six free AA Roadservice callouts available per year
  • Your callouts are unlimited if you've been an AA Member for ten consecutive years or more

Non AA Members

You'll need to join the AA to receive roadside assistance:

  • Joining at the roadside costs $180 if you can pay by credit card
  • This reduces to $140 if your partner or spouse is an AA Member**

How do I get AA Roadservice?

Call us toll free on 0800 500 222 or *222 from your mobile.

AA Members

Please ensure you have your AA Membership card with you. We can't provide AA Roadservice assistance without seeing this card. We'll also ask you for a second form of ID to confirm your identity. It's just our way of making sure we're giving your AA Membership benefits to the right person.

Non AA Members

When you call us, we'll ask for your credit card details. We'll complete your AA Membership application over the phone. Then we'll send out one of our AA Roadservice specialists to help.

More information