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AA Battery Service

Battery related emergency?​

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Call 0800 500 222, choose option 2. We can send a Roadservice or Battery Service officer to help you in most parts of New Zealand. 

Free for AA Members (T&Cs apply)

$100 for non Members (Free if an AA battery is purchased)

Make an enquiry

Or call 0800 500 222

Have a battery enquiry?​

If you have a question about your car battery or would like to make a battery replacement booking, please make an enquiry or call us.

What happens when you have a battery related emergency?

When you call us we will ask you about your car and location before dispatching a Roadservice or Battery Service officer to help you. They will test your battery and recommend what is best to get you back on the road – a new battery, a jumpstart or another service.

If you are an AA Member:

  • The call-out is free (T&Cs apply)
  • You get a $25 discount if you buy a battery
  • You get a $10 rebate on your old battery which we can take away for recycling

If you are not an AA Member:

  • The call-out fee is $100
  • The call-out is free if you buy an AA battery

AA batteries are covered up to a three year nationwide warranty (T&Cs apply). All our Roadservice and Battery Service officers have Eftpos for payments.

The cost of a battery varies depending on the car make and model. Our call centre staff and Roadservice / Battery Service officers can advise you of the cost.

AA Member exclusive free battery service check winter offer

Free battery checks for AA Members ​

Don’t get stuck with a flat battery in the colder months. AA Members can get a free callout in most cities around NZ in June and July. Give us a call to check availability and have your battery checked today. (T&Cs apply)

Call now 0800 500 222

More Information

> About the AA Smart Charger

> Car battery care

> Types of car batteries

> AA Battery Service warranty, terms and conditions

*Terms and conditions for Winter Battery Checks​

  • Winter battery checks are dependent on availability of AA Roadservice / AA Battery Service officers in the area that you live in. Checks are currently available in Whangarei, Auckland, Hamilton, Rotorua, Tauranga, Whanganui, Palmerston North, New Plymouth, Hastings, Napier, Wellington, Christchurch, Dunedin. Please confirm availability when you call us.​

  • Winter battery checks requested by AA Members during the campaign period of 9 June 2025 to 31 July 2025 will be processed as standard callouts and will come out of the AA Member’s yearly callout allowance.​

  • Winter battery check requests are for 12V car batteries only and cannot be booked. They are processed on-demand. Please confirm availability when you call us.​

  • AA Members who buy an AA battery between 9 June 2025 and 31 July 2025 will automatically go in the draw to win one of 10 AA Auto Centre vouchers for a Gold Service.​

  • The draw will take place in the week commencing 4 August 2025. ​

  • Vouchers cannot be exchanged for cash or any other service nor can they be used in conjunction with any other promotional offer.​

  • Standard terms and conditions apply to AA Auto Centre vouchers.