AA Driving School frequently asked questions

Here are some common questions and answers about the driving, licensing and the AA Driving School.

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DDC & DD ED Courses

Yes, however if you then need to convert your licence to a NZ learner licence, there will be no time reduction once you gain your NZ restricted licence to receive your NZ full licence.

The In-vehicle session requires you to demonstrate the techniques discussed in the classroom and focuses on assessing you for the next licence test that you are preparing for (Restricted/Full).

If you are unable to use your own car for the In-vehicle session you can discuss this with your tutor during your DDC course and they will help you organise the use of a car.

Yes, you can attend a DDC on a learner licence.

Completing a DDC while on your learner or restricted licence will enable you to reduce the time you are required to spend on your restricted licence by 6 months.

No, provided you attend all four classroom sessions in sequence, complete the eDrive component of the course, complete all homework  and then complete the in-vehicle session in a road legal vehicle, you will achieve your certificate.

No, provided you attend all four classroom sessions in sequence, complete the eDrive component of the course and all the homework plus the in-vehicle session in a road legal vehicle, you will achieve your certificate.

No, the course will not reduce any time off obtaining your motorbike (class 6) licence. Please visit the NZTA website for information about Motorcycle licences.

The DDC consists of 8 hours in the classroom (4x 2 hour sessions) plus a 1 hour practical In-car session. Topics include assessing risk, identifying hazards, driving behaviours and attitudes to driving, the effects of fatigue, alcohol and drugs, and assessing your own driving style.

Completing a DDC will reduce the time you are required to hold your Restricted Licence by 6 months (if you are under the age of 25) or 3 months (if you are over 25).

The DD ED is a completely theory based course, consisting of 3 hours in the classroom. It is effectively a more concise version of the DDC, aimed at drivers who hold a full licence.

You will need to complete the Defensive Driving Course. Please contact us on 0800 223 748 if you have any queries.

Your diversion officer should have provided you with paperwork and/or information about what you are required to do and the deadlines. Please email your details to aadrivertraining@aa.co.nz or phone 0800 223 748 so that we can help book you onto the right course.

Yes, a full licence holder will definitely benefit from the subjects covered in the DDC and use the In-vehicle session to assess your driving.

If you are looking for a shorter refresher course, then you may wish to consider attending a DD ED.

We only accept credit card and debit card payments. ‘Prezzy cards’ are also accepted, which you can pick up from NZ Post shops.

Currently we can only take bookings online, or over the phone with a credit card.

No, you must hold a valid driver licence that you can show the tutor when you attend the In-vehicle session.

As per our terms and conditions our courses are non-refundable. However if you are unable to attend a course we will be happy to move your booking onto another course free of charge.

If you do miss one or more of your DDC sessions, in most cases we can arrange to move you onto another course or session. Please contact us on 0800 223 748.

Yes, by law you are required to complete each of the sessions in order. After you have attended the fourth session you can complete the In-vehicle session.

No, you must complete all four classroom sessions (including a minimum of 5 eDrive modules) before you can do your vehicle drive session.

Yes, you need to complete the In-car session within 60 days of finishing the fourth classroom session. This is a requirement from NZ Transport Agency.

 

Yes, so long as your Licence allows you to drive in New Zealand so that you are able to complete the In-car drive session.

To check if your Licence is valid in New Zealand please visit the NZ Transport Agency website.

Once registered, eDrive codes are valid for 28 days before they expire. If you do not complete at least five modules at a minimum of 80% before your code expires you will need to contact your course tutor or call us on 0800 223 106 for assistance.

If you are having issues logging in, you may have incorrectly registered your email or have not yet registered. Please contact support@edrive.co.nz with your eDrive code to have your email address corrected.

Driver Training for Fleets & Businesses

Companies or individuals who drive a company vehicle and need to complete training as a requirement for their company.   Private individuals need to book via the online booking system for Assessments and public Defensive Driving for Experienced Drivers (DDED).

Advanced Driver Assessment

Online Driver Risk Assessment

Defensive Driving for Fleets & Businesses course (DDFB)

Defensive Driving Plus

Van Familiarisation

If you have any special requirements or would like something different to the above services please call the team on 0800 723 338 to discuss your plans.

If there is a minimum or maximum requirement this is listed under the product information. Please call us for more information or to discuss bespoke requirements.

Yes of course, there are spaces available on our Defensive Driving Plus course and we are happy to accommodate any other needs you might have. Call us to discuss 0800 723 338.

An account needs to be set up with AA Driver Training or credit card payment which is required at the time of booking. You will be allocated an account manager who will take care of all your bookings and can discuss the best payment method for you.

As long as your drivers have a full Driver Licence you can book training today. International Licences are fine providing they are converted into English.

Driver Licensing

It isn't possible to replace a lost International Driving Permit (IDP). You'll need to apply for a new IDP online, by post or at your nearest AA Centre.

Find out how to apply for an International Driving Permit or find your nearest AA Centre.

You'll need to contact the country's licensing authority or consulate in New Zealand.

No. You'll need to replace your licence before you can apply for an International Driving Permit (IDP).

Find out how to replace your licence

If you're living overseas and have an old paper licence you can apply for an International Driving Permit (IDP). If you're living in New Zealand (or have moved back to New Zealand from overseas) you'll need to upgrade your paper licence to a photo licence before you can apply for an IDP.

Apply for an International Driving Permit (IDP).

If you currently have, or have had, a medical condition in the last 5 years which impacts your ability to drive safely a medical certificate may be needed. For information on when a medical certificate is needed and how to get one please contact the NZ Transport Agency.

Vist the NZ Transport Agency website.

Yes. You must produce your driver's licence without delay for inspection whenever required to do so by an Enforcement Officer. The maximum penalty for not being able to produce your licence immediately is $1000.

Your eyesight will be tested when you renew your driver's licence or apply for your learner's, restricted or full licence. Alternatively, you may bring an Eyesight Certificate from an optometrist or a GP instead.

Yes. You can ride a scooter on a NZ learner licence. You must display an 'L' plate and you'll be governed by learner's licence rules.

Yes, on a Class 6 learner licence.  You must ride a LAMS-approved motorbike, for a list of approved motorbikes see NTZA’s website.   

A scooter (or moped) is a bike with an engine capacity of less than 50cc, a maximum power output of 2kw and a max speed of 50 km/h. Some bikes look like mopeds and have the same engine capacity; the gear ratios mean they go faster than 50km/h so should be registered as a motorcycle. Mopeds will also have the letter 'N' printed on the registration label.

Yes. You need to pass a practical test to ride a scooter as per the rules for bikes between 50cc and 250cc.

To change to a full motorcycle licence you'll need to pass a basic handling skills test conducted by an approved motorcycle riding instructor or testing officer. When you have passed the handling skills test you'll move through the graduated licence system.

Learner or 'L' plates are available from AA Centres.

Find your nearest AA Centre.

Only New Zealand driver's licence holders can apply for an International Driving Permit (IDP) in New Zealand. If you hold an overseas driver's licence you'll need to apply for an IDP in the country your licence was issued in.

You can apply for a new licence by downloading and completing the steps in the Application for a replacement driver licence and/or extension of driver licence validity form (DL2A) available on the NZ Transport Agency website.

Visit the NZ Transport Agency website

You can visit your nearest AA Centre or Driver and Vehicle Licensing Agent for a full supply of NZ Transport Agency (NZTA) Factsheets, application forms, etc. Alternatively, you can visit the NZ Transport Agency website or call them toll free on 0800 822 422 Monday to Friday from 8am to 6pm.

Find your nearest AA Centre or Driver and Vehicle Licensing Agent or visit the NZ Transport Agency website

You need to go into your nearest AA Centre to book theory and practical driver licence tests because we need to verify who we're making the booking for.

Find your nearest AA Centre

Driver licences can only be renewed in New Zealand. For more information visit the NZ Transport Agency website.

Visit the NZ Transport Agency website.

Yes. If you hold a valid overseas drivers licence or an International Driving Permit, you can drive in New Zealand for a maximum of 12 months.

Driving Lesson Vehicles

Yes, our Driving School cars now have security cameras installed. This ensures that our learner drivers are in the safest hands possible. We're committed to improving industry standards and delivering a quality service.

Yes, all of our AA instructors have dual controlled Suzuki Swifts.

In the interest of safety, we advise learning to drive in our instructor’s dual controlled cars. If you wish to use your own car, the instructor will most likely assess your driving in their dual controlled car first, before taking any lessons in your own car. Each of our instructors has different requirements surrounding this so you will need to discuss this with your instructor when they make contact with you.

All of our instructors have small hatchbacks that are dual controlled. Typically they use a Suzuki Swift. The instructor will be able to confirm details about the car when they contact you to confirm a booking.

You can discuss this with the instructor. Provided their car is available and you have taken lessons with them previously so they can assess your driving.

Driving Lessons

The cost of a lesson depends on your location. Please see the Driving Lessons page for our pricing table.

Our instructors do not carry Eftpos machines so you will need to pay your instructor in cash at the beginning of each lesson. Alternatively you can discuss alternative payment methods with your instructor (they may offer online banking). You can also buy driving lesson vouchers online with a credit card.

An instructor will be in contact with you within 24 hours of your booking. This generally means that they will contact you the evening following your booking, as they are conducting lessons throughout the day.

Our instructors will try to accommodate a lesson within your time frames; however this does depend on their schedules.

We advise booking at least a couple of weeks in advance.

Waiting times will vary depending on the area (Auckland, Christchurch and Wellington will be longer than other areas), the time of the year (school holiday periods get very busy) and the time of the day you are looking for (3pm- 6pm and Saturdays are prime spots and book up quickly).

Our instructors will try to accommodate a lesson within your time frames; however this does depend on their schedules.

We advise booking at least a couple of weeks in advance.

Our instructors will try to fit you in for a lesson before your test, but it depends on how close to the test date you have submitted a booking. We would recommend booking at least a couple of weeks in advance to ensure that you can have a lesson before your test.

Our instructors will try to accommodate a lesson within your time frames; however this does depend on their schedules. Most instructors will work evenings and weekends as these are the busiest times for lessons.

We offer a ‘door to door’ service. This means that our instructors will pick you up from home, school, an AA Centre, or where ever you may wish to be collected from*. They will also drop you back to where ever you wish to return to*.

*This is within reason of distance and location; you can discuss options when your instructor contacts you.

Please note that if you live outside of our covered areas, the instructor may require you meet them closer to where they operate.

NOTE: For Ignition (free) driving lessons you will be picked up from the closest, agreed upon AA centre.

Our instructors will teach you all the skills necessary to pass the test and how to become a safe and confident driver. A Testing Officer will expect you to demonstrate all the necessary safe driving skills on a route never driven before.

Yes, you can sit a Simulated Driving Test with an instructor before you go to take the real test. This is a great way of making sure you are ready to pass. Find out more about the Simulated Driving Test.

Yes. It's a great idea to take a driving lesson to refresh and develop your skills no matter how long you have been driving.

This will depend on a number of different factors; the amount of previous experience you’ve had, whether you have access to a car outside of lessons that you can practice in and how much time you can allocate to learning to drive.

An instructor will need to discuss this with you and will most likely need to assess your current driving ability to give you an accurate answer.

You must give your instructor at least 24 hours notice otherwise you will be required to pay for the lesson. If you wish to cancel a lesson please contact your instructor directly by phone/txt message or email.

Yes, you can provide an interpreter in the car if English is not your first language.

Yes, however please make prior arrangement with the instructor. Generally this is OK as long as the observer remains silent and isn’t a distraction during the lesson.

Yes, we are happy to pick up and drop off at different locations (within reasonable distance and location). You can pre-arrange this with your instructor when they contact you to make a booking.

Yes, please submit a booking form and when our instructor contacts you can discuss booking more lessons. Alternatively, you can buy gift vouchers from us online or by calling us on 0800 223 748.

We provide driving lessons in either a manual or automatic dual controlled car in the main cities (Auckland, Wellington, Christchurch, Hamilton and Tauranga). Smaller townships may only provide one transmission but we can teach a student the desired transmission using the student's vehicle.

This depends on your personal preference and your driving requirements. Generally, an automatic car is easier to drive as you do not need to operate a clutch pedal to change gear.

If you pass your restricted licence test in an automatic car, you can only legally drive automatic cars until you have passed the full licence test. If you pass your restricted licence in a manual car you can drive both manual and automatic cars from then on.

Once you have passed your full licence test you can legally drive both an automatic and a manual car, regardless of the type of car that you passed your restricted licence with.

  • Gift vouchers are valid for one year from date of issue
  • Defensive Driving Lesson vouchers are valid for one year from date of issue
  • AA Ignition vouchers are valid for 60 days

Driving Instructors

Yes, provided there is another instructor in your area. If you wish to change instructor please contact us on 0800 223 748.

Yes, if you know the name of the AA instructor you wish to have lessons with please contact us on 0800 223 748.

Please visit the driving lessons page to see where we have instructors. If you are just outside of a town/city we could make some arrangements to accommodate a lesson, please call us on 0800 223 748.

All of our instructors are equally qualified. However if you have a specific request please contact us on 0800 223 748.

You can discuss the option of having an interpreter accompany you for the lesson.

All of our vehicles are fully insured and dual controlled for your safety.

All of our instructors are fully qualified as required by law to teach driver training in New Zealand. They are also audited to ensure they meet the AA’s high standards.

  • NZQA Unit Standard qualified
  • Pass a police check and fit and proper person check

AA Ignition

AA Ignition is the first offering under Learn to drive the AA way and focuses on establishing safe habits early on for new drivers. As the AA Driving School evolves its approach to driver education, more offers may become available.

No. The programme is specifically for new learner licence holders. The AA recommends all new drivers have professional lessons but we have set the criteria at 2 months for our AA Ignition programme.

Yes, we are more than happy for you to become an AA Member and apply for the AA Ignition programme (providing you meet the eligibility criteria).

 

Find out more

 

 

 

The AA is a Member organisation and we’re offering the AA Ignition programme as a Member benefit that promotes road safety. Our free driving lessons are in line with the goals of the government’s Safer Journeys framework.

Yes, the criteria of Membership and licence details only need to be met.

Find out more

 

The first free driving lesson will start and finish at the selected AA Centre, so that maximum time can be spent getting you started on your learn to drive journey. Arrangements for future lessons can be discussed with your AA Driving Instructor.

Yes, you can both have free driving lessons if both of your parents/guardian is an AA Members, one parent as well as a sibling are AA Members, or both of you join the AA. Please contact us on 0800 223 199 to organise.

No. You can access AA Ignition once only (i.e. once per NZ learner licence).

Yes, as long as you can meet the Instructor at the selected AA Centre, this is unlikely to be a problem.

There are no age restrictions as long as you meet the licence and Membership criteria.

No, at this stage AA Ignition is only available for New Zealand learner licence holders who have held it for two months or less. However, the AA Driving School is continually evolving our driver education, support and offers and driving lessons are available to all licence holders.

Yes. Only if you have given your instructor a minimum of 24 hours notice to change the lesson booking.

If you do not advise your instructor or AA Driving School 24 hours prior to the scheduled lesson, you will no longer be able to participate in the AA Ignition programme. If you wish to continue, contact the AA Driving School on 0800 223 199 to discuss your options.

The driving lessons will be conducted in the Driving Instructor’s dual controlled vehicle for your safety

When you have completed your sign up for AA Ignition online, a confirmation email will be sent to you with your first free lesson voucher attached. The vouchers for your second and third free lessons will be emailed to you after the completion of each preceding lesson.

No. Your AA Ignition vouchers are for you and you only – they cannot be transferred to anyone else.

Your first free driving lesson voucher is valid for 60 days from issue (the date you receive it).

We want to ensure you have enough time to practice, practice, practice (with your supervisor) in between lessons. As a result, your second and third lesson vouchers become valid 30 days from date of the preceding lesson and are also valid for 60 days.

Yes. You need only to complete your booking and provide one of your parent’s AA Membership numbers.

AA Senior Driver

AA Driving School is offering a free in-car coaching session for Members over 74 years old.

The AA wishes to assist Members over 74 years old and help them retain their mobility, freedom and independence. Senior drivers MAY be required to pass an on-road safety test when they turn 75 years old if their doctor requires it, this programme aims to help our Members prepare for this test.

The AA recognises that drivers aged 74 years old and over have potentially held their driver licences for many years and could use a coaching session to make sure they are up to speed with the current road safety landscape as it has changed dramatically over the years. 

Book online at aa.co.nz/senior-driver or call 0800 223 748. You will then be sent an email with a voucher attached. An AA Driving Instructor will meet you at your home or at a designated pickup point, you will give them the voucher and the session will take place in your own car.

  • 15 minutes to ensure your car is set up correctly for you.
  • A 30-minute drive with the instructor on a route of your choice. You can opt for a particular part of driving you would like help with, for example driving on a motorway, or at night.
  • After the drive, a 15-minute review, which will be confidential between you and the instructor.

AA Senior Driver launches 1 August 2016.

You must be at least 74 years old to book.

A large part of the AA Senior Driver coaching session is making sure that your own vehicle is correctly set up and suited to you. All cars are quite different to drive so it is important that the session is done in the vehicle that the driver will be using when they are by themselves.

There is no cost, it is completely free for Members.

When turning 75, 80 and every second birthday after that, you must obtain a medical certificate for driver licence from your doctor. It is up to your doctor whether or not they require you to sit and pass an on-road safety test.

You can have one free AA Senior Driver coaching session once every two years, to coincide with and be  prepared for the On-Road Safety Tests.

Career as a Driving Instructor

This is a self-employed role where you will be operating under a licensee arrangement, you will see more detailed information in the pack we provide.

Yes, the income will depend on how much you put into it and it can be very rewarding from a monetary point of view. For more information around earnings vs cost please contact the Recruitment Team, Email aadtcareers@aa.co.nz or call 0800 223 748

You need to have had your Full License for a minimum of 2 years. You will need to complete a Fit and Proper Check (DL20) and become I endorsed. You can complete an I Endorsement Course through the AA Driving School.

You will have to go through the process of the DL20 (Fit and Proper). The course takes 2 weeks or can be done via correspondence. The correspondence course take 3 months to complete. For more information please contact aadtcareers@aa.co.nz

You will have to arrange a payment for this course. This course is unit standard based however is not funded by student loan. You can find out more via the Recruitment Team. Please email aadtcareers@aa.co.nz

No we charge a set fee, for more information please contact the recruitment team at aadtcareers@aa.co.nz

These costs are outlined in the information pack we send out.

You can click on the request information pack button on the website or email the Recruitment Team at aadtcareers@aa.co.nz

We have opportunities available all over New Zealand during the year, to see if we have an opportunity available now please contact aadtcareers@aa.co.nz

Driving Instructors have the opportunity to teach during the day, with experience you can then deliver Defensive Driving Courses (DDC). This then steps into Corporate work and the opportunity to work within Head Office. If you are seeking professional advice and further information then our Recruitment Team is happy to help. Call us on 0800 223 748

Contact AA Driving School

If you have any questions not covered above, send us an message using the form below. We will endeavour to reply within one business day. You can also call us on 0800 223 748.