AA Auto Centre FAQs

Have questions about AA Auto Centres? Find the answers below.

We've selected the most frequently asked questions from our Members and presented them below. Find out about how AA Auto Centres operate and what you can expect when you bring your car to us:

Frequently Asked Questions

We carry out a full range of mechanical and electrical repairs. Common repairs we undertake include braking, steering & suspension, cambelt replacement, clutch replacement, battery testing and replacement, cooling systems, electrical sensor testing and replacement.

We're so confident in the quality of our car repairs; we guarantee all our workmanship and new parts for 12 months or 20,000 kilometres, whichever is sooner.

 Read our guarantee.

An AA Vehicle Inspection conducts a thorough visual and operating inspection of the vehicle. Our practical knowledge is combined with the use of specialist diagnostic equipment to provide an independent assessment of the vehicle's condition at the time of inspection. 

An AA Vehicle Inspection checks over 100 items and includes exterior and interior inspections, driveline, engine, cooling system, suspension and steering, brakes, wheels and tyres and vehicle operation. 

Read more about car and vehicle inspections.

Many AA Auto Centre Sites can conduct AA vehicle inspections and we have mobile inspectors in major cities across New Zealand. Both depot and mobile inspections cost the same and to book a vehicle inspection you can either book online or call us on 0800 907 788.

The inspection takes between 1.25 and 1.5 hours. If you are a buyer, please make sure you advise the person who owns the vehicle of the booking times.

You can find your nearest AA WoF Inspection Centre using the AA Location Finder.

Visit the AA Location Finder

A Warrant of Fitness is a regular check to ensure your car is safe to drive on the road. It’s compulsory for light vehicles (cars, station wagons, vans, 4WDs, SUVs, light trucks), trailers and motorcycles.

Read more about Warrant of Fitness checks.

To book a WoF inspection either call us on 0800 456 654, book online or call into one of our sites. Where possible we will fit you in or organise a booking for you. We will generally be able to book your car in on the same or the next day. Selected AA Auto Centres offer and drive up no appointment WoF inspections - these are located in Mt RoskillRotoruaMt Maunganui, Palmerston North and Nelson.    

The WoF inspection will take between 25-35 minutes. You can wait and have a free coffee or tea in our comfortable waiting area or you can drop your car off. 

As a WoF agent, AA Auto Centres follow the vehicle inspection requirements manual (VIRM) in which requirements are defined and monitored by NZ Transport Association. The Warrant of Fitness inspection includes tyre condition, brake operation, structural condition, lights, doors and windows, windscreen washers and wipers, safety belts and airbags, speedometer, steering and suspension and exhaust and fuel system.

If your vehicle fails a WoF inspection, you're not allowed to drive it on the road unless it's being operated solely for the purpose of obtaining a new WoF – regardless of whether your old WoF has expired or not. We can fix all the items that require attention.

Your vehicle can be re-inspected by the same WoF agent at no extra charge within 28 days of the initial WoF inspection. If you go over the 28 days from the initial inspection, you will need to have a new WoF inspection and pay the fee again.

Our levels of servicing are designed to meet the varying needs of cars no matter their age, condition or history and all our work is protected by our warranty. Even if your car is used very little, it still pays to have it serviced regularly as many parts degrade even when not in use.

For our recommendations and a comparison of the items included in our services, read more.

If during the service or repair the technician uncovers the need for additional work our AA Auto Centre will contact you to discuss the findings, provide you with an estimate and ask if you would like to proceed with the recommendations.

Find your nearest AA Auto Centre.

Yes. All parts used by AA Auto Centres are on an AA approved basis and must meet manufacturers Original Equipment (OE) quality standards.  All new parts are guaranteed for 12 months or 20,000km - whichever is sooner.

Read our guarantee.

Yes. We only use Castrol and ELF oils as standard for our services. Both Castrol and ELF are well placed to offer the best quality oil to look after your engine, prolong its life and run as efficiently as possible.

Find your nearest AA Auto Centre.

We're so confident in the quality of our car servicing that we guarantee all our workmanship work and new parts for 12 months or 20,000 kilometres, whichever is sooner.

Read our guarantee.

Yes if you would like to have a manufacturer's service instead of one our menu services, please contact your local AA Auto Centre for an estimate specific to your vehicle.

Find your nearest AA Auto Centre.

Yes. We provide a comfortable lounge where you can relax with a cup of tea or coffee while we look at your car.

Yes - in some situations we can do this on the phone. For a more accurate quote come in and see us. We'll look at the part or repair and assess the work involved.