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Frequently asked questions

No question is a silly question so we've compiled a huge set of Frequently Asked Questions that you can search and browse.

Log in & registration help

Information about accounts, registration and logging in and out on

Making sure you get our email

We often communicate with AA Members and community users by email. These emails will relate to your account and may be sent for account notification, feedback or marketing purposes. Find out how to make sure you're receiving these.

Search help

Searching can feel a bit 'hit and miss' sometimes. Read our search tips to find out how to get the best results when you're searching the site.

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