Cancellation policy for online bookings

Please read the following policy carefully. If you book an AA Pre Purchase Inspection online, you are agreeing to the following: 

Cancellations for all bookings need to be received in advance. Please call the AA Motoring site you have selected or call 0800 500 333 - option 1. If calling outside of call centre operating hours, you must leave a voice message with your name, contact details and booking reference.

Please note that you will remain liable for the full payment of the fee of your AA Pre Purchase Inspection should you give less than 24 hours notification that the inspection is not required.

The AA reserves the right to change or move your booking due to any unforeseen circumstances.

Support centre hours Monday – Friday 8:00am — 5:00pm. 

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