Need to change or cancel your booking?
Please click here for the latest information on the policies that apply to your reservation and to find out how to change or cancel your booking.
We have a dedicated AA Traveller number that you can call directly on 0800 123 436 or +64 9912 0593 but please be aware that the customer service team is experiencing an extremely high volume of calls during this challenging time, so your patience is appreciated.
Please note that bookings made with AA Traveller are managed by our partner Expedia.
For all other customer support queries, you can find information here.