Man fixing the sink pipes

Household incidents covered

AA Home Response and Response Plus subscriptions cover the below household incidents*:

A damaged roof, gutter or downpipe causing an internal leak Image

A damaged roof, gutter or downpipe causing an internal leak

Water leaking internally through the ceiling or walls.

A blocked toilet, pipe or drain Image

A blocked toilet, pipe or drain

A blocked toilet, pipe or drain prevents smooth water flow, causing overflow or backup into the nearest outlet. (Does not include specialist hydrojet service)

A burst tap or showerhead Image

A burst tap or showerhead

Inability to control water flow as the result of a burst tap or showerhead; causing significant water wastage, home or property damage. (Does not include replacement of washers)

A burst pipe Image

A burst pipe

Physical breakage of a pipe or joint, resulting in a burst pipe causing significant water wastage, home or property damage.

A broken or burst hot water system Image

A broken or burst hot water system

Broken or damaged system as the result of a burst unit, gas or electrical problems, faulty components, or even just the inability to reignite the pilot light.

A broken air conditioning unit or heating system Image

A broken air conditioning unit or heating system

Broken or damaged system as the result of gas or electrical problems, faulty components, or inability to reignite pilot light.

A blackout or power failure in the house Image

A blackout or power failure in the house

Supply of power to all or part of the house has been disrupted. (Excludes area-wide blackouts)

Being locked out of the house Image

Being locked out of the house

Unable to gain access to the home.

A broken door Image

A broken door

Where home safety or security is threatened as a result of damage to an external or internal door such as damaged locks or jammed doors.

A gas leak Image

A gas leak

Internal or external gas leaks as the result of damaged gas appliances or leaking gas pipe lines.

*Limitations and exclusions apply. Please read our terms and conditions for more details. 

AA Home Response. Help in your hour of need.