About AA Home Response

AA Home Response connects you with expert and trusted AA Home tradespeople for those little incidents that happen around the home, 24/7, 365 days a year.

From being locked out of your home, to having a burst pipe or a gas leak, our tradespeople aim to be there within the hour or at a time that suits you.

Callouts are up to one hour long, with a commitment to fix or make the problem at hand safe. In almost 70% of cases, we fix the problem on the spot.

If your home incident requires more time, or a specialised service, we provide you with an obligation free quote for the additional work required. You can then decide if you want to accept the quote or look for an alternative. We guarantee the quality of our work

You pay per callout for the tradeperson’s time and minor sundries. If a full repair looks like it will require extra labour or materials, we will give you an obligation-free quote and will only continue the work if you accept. Hourly rates vary depending on your location and the time of your callout.

Choose from two subscription options:

AA Home Response AA Home Response Plus
  • $32 per year for AA Members and AA Insurance customers
  • AA Home Response is available at no charge for AA Insurance home and landlord customers
  • Standard price $49
  • $179 per year for AA Members and other AA Insurance customers 
  • $147 per year for AA Insurance home and landlord customers
  • Standard price $199
Access to expert and trusted AA Home tradespeople, 24/7, 365 days a year Access to expert and trusted AA Home tradespeople, 24/7, 365 days a year
Pay per callout for the tradesperson’s time when you need them Six call outs included in your subscription, plus additional unlimited callouts on a pay per use basis
Hourly rates vary depending on your location and the time of your callout Find out more

*As an AA Insurance Home or Landlord policy customer, you get AA Home Response at no charge. Plus, your subscription will continue for the whole time your property is insured with AA Insurance.

Find out more

AA Home is currently available in selected areas. Find out if we're available in your suburb.

AA Home Response. Help in your hour of need. 
Call 0800 224 663 to join.