Important COVID-19 Update

With Traffic Light settings varying across the country, we wanted to provide our Members with an update on our AA services available to the different areas during this time. The most important thing is your wellbeing and that of our people. We have all been here before, and have the necessary precautions in place to ensure we operate under the Government's COVID-19 Protection Framework to protect our team, our Members, and our community.

Areas at Red Traffic Light Setting

Areas at Orange Traffic Light Setting

If you require Roadservice, contact us on 0800 500 222 or dial *222 from your mobile. You can also download the free AA Roadservice app for your phone. For more information and to download the app please click here.

If you want to know how we're operating, please see below.

A number of our services continue to be provided in a contactless manner, such as roadside breakdowns, and vehicle servicing. Where Members and customers need to access our services on site in our Centres, then we are following Ministry of Health advice for retailers, retaining strict hygiene measures, social distancing and enforcing the use of PPE for our Members, Customers and teams. We will continue to review the latest Government advice.

  • Our AA Roadservice teams are able to operate in a contactless manner, and continue to assist any Member with a roadside breakdown

  • Our AA Centres and Licensing Agents are following all Ministry of Health advice with strict hygiene measures, social distancing and PPE enforced

  • AA Auto Centres, AA Vehicle Testing Stations and Pre Purchase Inspections are following all Ministry of Health advice with strict hygiene measures, social distancing and PPE enforced

  • Driving School has been defined as a Close Contact business as per the Government criteria. Students and Instructors must adhere to Government guidelines for Close Contact businesses, which mandates vaccinations to use this service

 

For further information about the AA services available, please click the links below:

AA Motoring

AA Insurance

AA Life

AA Health

AA Home Response & Book a Job

AA Travel Insurance

AA Traveller