About us

Who we are

At AA Travel Insurance, we strongly value the Kiwi passion to travel and want to protect that for AA Members, and New Zealanders alike.

The AA has been guiding life's journey's for over 115 years, and takes pride in being one of the most trusted brands in the country. As we've evolved over the years, so too has our offering to New Zealanders. The AA Travel Insurance team strive to meet the needs of AA Members and Kiwis alike, by providing access to quality travel insurance options and great service.

We let you choose how you'd like to engage with us to get your travel insurance sorted: online, over the phone, or face-to-face with one of our Insurance Consultants at your local AA Centre. We're proud to work with Allianz Partners as our travel insurance specialist, who issue and manage all AA Travel Insurance policies. We’re also proud to have Hollard Insurance as the AA Travel Insurance underwriter.

NZAA Privacy Policy

Allianz Partners Privacy Statement

Financial advice

Our website provides general information about products and services to help you make choices when it comes to protecting the things that matter. The information doesn’t take into account your personal circumstances, needs or goals and is not intended to be financial advice.

If you'd like to receive financial advice, you can get professional advice from a registered financial adviser.

Financial strength rating

The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 (Incorporated in Australia), (“Hollard”), Level 26, 188 Quay Street, Auckland 1010 has been given a financial strength rating of A- (Excellent) issued by A.M. Best Company Inc.

Category Definition
A++, A+ Superior
A, A- Excellent
B++, B+ Good
B, B- Fair
C++, C+ Marginal
C, C- Weak
D Poor
E Under Regulatory Supervision
F In Liquidation
S Suspended

Plus (+) or minus (-): Ratings from "AA" to "CCC" may be modified by the addition of a plus (+) or minus (-) sign to show relative standings within the major rating categories.

An overseas policyholder preference applies. Under Australian law, if The Hollard Insurance Company Pty Ltd is wound up, its assets in Australia must be applied to its Australian liabilities before they can be applied to overseas liabilities. To this extent, New Zealand policyholders may not be able to rely on The Hollard Insurance Company Pty Ltd’s Australian assets to satisfy New Zealand liabilities.

Our insurance partner

AA Travel Insurance policies are brought to you by the New Zealand Automobile Association Incorporated (AA), are issued and managed by AWP Services New Zealand Limited trading as Allianz Partners (FSP758611) and underwritten by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 (Incorporated in Australia). Read AWP Services New Zealand Limited Disclosure statement here. Terms, conditions, limits, sub-limits and exclusions apply. These are set out in the Policy Wording , which you should read before making any decisions about an AA Travel Insurance Policy.

Financial advice

The New Zealand Automobile Association provides general information about AA Travel Insurance products and services so that you can make a choice that best meets your needs. Information provided does not take into account your personal circumstances, needs or goals and is not intended to be financial advice. If you'd like to receive financial advice, you can get professional advice from a registered financial adviser.