Terms and conditions
Be confident knowing what your pet insurance covers
Pet insurance can help cover unforeseen vet bills, accidental injuries and illness. We want to make sure you’re confident knowing what your pet is and isn’t covered for.
That means understanding the benefits as well as your responsibilities, the cover limits and exclusions of your policy.
Please ensure you have read and understood the policy documents prior to choosing your pet insurance plan. For your reference our full Policy Wording documents are available below to either read online or download.
For policies purchased from 1 March 2020 please refer to
For policies purchased prior to 1 March 2020 please refer to
Get in touch
We’re here to help, so if you have any questions please get in touch.
We’re available 8:30am to 5pm Monday through to Friday
0800 700 555