Terms and conditions

Be confident knowing what your pet insurance covers

Pet insurance can help cover unforeseen vet bills, accidental injuries and illness. We want to make sure you’re confident knowing what your pet is and isn’t covered for.

That means understanding the benefits as well as your responsibilities, the cover limits and exclusions of your policy.

Please ensure you have read and understood the policy documents prior to choosing your pet insurance plan. For your reference our full Policy Wording documents are available below to either read online or download.

Our Policy Wordings

> Comprehensive and Essential Plans Policy Wording

> Accident Only Plan Policy Wording

> Starter Cover for Puppies and Kittens Terms & Conditions

Get in touch

We’re here to help, so if you have any questions please get in touch.

We’re available 8:30am to 5pm Monday through to Friday
0800 700 555

The Insurer

AA Pet Insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Partners and underwritten by Allianz Australia Insurance Limited ABN 15 000 122 850 (Incorporated in Australia) trading as Allianz New Zealand. You should consider the Policy Wording before making any decisions about this pet insurance policy.

More information

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Policy Wordings:
Comprehensive and Essentials
Accident Only
Starter Cover Terms and Conditions

* 10% AA Member discount applies to your standard policy premium. The discount will not apply to the additional cost of optional dental cover.