search
Login
A kitten running on the grass towards the camera

Terms and Conditions

Policy terms and conditions

You can review the terms of your policy within the Policy Document here.

5% AA Member Discount Terms and Conditions

  • 5% AA Member discount available on AA Pet Insurance policies.
  • AA Member discount is available if you provide a valid AA Membership number on application.
  • If your valid AA Membership number is provided after your policy has commenced, the discount will be applied from your next policy renewal date, if you remain an AA member.

Privacy

Information provided to the AA Pet Insurance team is collected, used and stored in accordance with NZAA Privacy Policy, and shared, collected, and stored by Hollard Insurance for use in accordance with the Hollard Insurance Company Privacy Policy and PetSure Privacy Policy.

Website terms and conditions

While every reasonable effort has been made to ensure that the information contained on this website is complete and accurate, neither PetSure (as the issuer of the AA Pet Insurance policies), Hollard Insurance Company, nor The New Zealand Automobile Association Inc. represents or warrants the accuracy or completeness of any information on this website, or that this information is suitable for use in every situation.

The information contained on this website is of a general nature only and it is not financial advice. If you would like financial advice about the products described or your particular financial situation or goals, please contact your financial adviser. It is important that you treat this website and the information it contains simply as a guide. Full details of the products described or referred to on the website, including full descriptions of defined terms, are set out in the relevant policy document. You can obtain these from us here or by calling us on 0800 700 555.

Neither The New Zealand Automobile Association Inc., PetSure, nor Hollard Insurance Company accepts any responsibility or liability arising directly or indirectly from or in connection with your use of or reliance on this website and the information and representations contained on it, or from any omission from this website. In the event of any inconsistency, implied or otherwise, between the information on this website and any policy doscument, then the policy document will prevail.

AA pet insurer

The Insurer

AA Pet Insurance policies are issued by The Hollard Insurance Company Pty Limited (Hollard), distributed by The New Zealand Automobile Association (Incorporated) (AA), and are administered and managed by PetSure (Australia) Pty Limited (PetSure).

Financial Strength Rating

The Hollard Insurance Company Pty Ltd has a financial strength rating of A (Strong) issued by Standard & Poor and for further details about this, please click here.

Financial advice

This is general information only and it is not financial advice. This information does not take into account your specific financial situation, needs, or goals. Please consider the relevant Policy Document available here to ensure these products meet your needs. Terms, conditions, limits, and exclusions apply. Waiting periods and excesses may also apply.

AA does not guarantee the obligations of, or any products issued by, Hollard. AA may receive commission payments as a result of the arrangement of AA Pet Insurance policies. 

5% AA Member discount available on new policies.

Terms and conditions apply.*

More Information

> Contact Us

> Policy Document

> Make a Claim

> Complaint Process

> About Us

> Pre-Existing Conditions

> NZAA Financial Advice Provider Disclosure

> NZAA Privacy Policy

* 5% AA Member discount available when you provide us with your valid AA Membership number on application.