About us

At AA Pet Insurance, we strive to consistently provide outstanding service and valuable insurance products to meet the needs of AA Members and Kiwis alike.

We think pets play an important role in Kiwi families, and our mission is to cover more Kiwi pets to help ensure they can get the treatment they need, and their humans aren't faced with tough decisions or left with hefty vet bills.

The Insurer

AA Pet Insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Partners and underwritten by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 (incorporated in Australia). You should consider the policy wording before making any decisions about this pet insurance policy.

NZAA Privacy Policy

General Information

Our website provides general information only about our products and services to help you make choices when it comes to protecting the things in life that really matter. The information does not take into account an individual's particular circumstances, financial or otherwise and is not intended to be financial advice. You should consider if this product suits your needs by reviewing the policy documentation carefully. We do not provide insurance advice nor suitability of the product for your needs.

Financial Strength Rating

The Hollard Insurance Company Pty Ltd has a financial strength rating of A- (Excellent) issued by A.M.Best Company Inc.

The rating scale is:

A++, A+ (Superior)               C++, C+ (Marginal)                  E (Under Regulatory Supervision)

A, A- (Excellent)                    C, C- (Weak)                             F (In Liquidation)

B++, B+ (Good)                     D (Poor)                                   S (Suspended)

B, B- (Fair)

An overseas policyholder preference applies. Under Australian law, if The Hollard Insurance Company Pty Ltd is wound up, its assets in Australia must be applied to its Australian liabilities before they can be applied to overseas liabilities. To this extent, New Zealand policyholders may not be able to rely on The Hollard Insurance Company Pty Ltd’s Australian assets to satisfy New Zealand liabilities.