About us

At AA Pet Insurance, we strive to consistently provide outstanding service and valuable insurance products to meet the needs of AA Members and Kiwis alike.

We think pets play an important role in Kiwi families. Our mission is to cover more Kiwi pets to help ensure that they can get the treatment they need, so that their humans aren't faced with tough decisions or left with hefty vet bills.

The Insurer

AA Pet Insurance policies are brought to you by the New Zealand Automobile Association Incorporated (AA), are administered and managed by PetSure (Australia) Pty Ltd, and are underwritten by The Hollard Insurance Company Pty Ltd.

Financial Advice

Our website provides general information about our products and services to help you make choices when it comes to protecting the things in life that really matter. The information doesn’t take into account your specific financial situation, needs or goals and is not intended to be financial advice.

If you'd like to receive financial advice, you should get professional advice from a registered financial adviser.

Financial Strength Rating

The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 (Incorporated in Australia), (“Hollard”), Level 26, 188 Quay Street, Auckland 1010 has been given a financial strength rating of A- (Excellent) issued by A.M. Best Company Inc.

Category

Definition

A++, A+

Superior

A, A-

Excellent

B++, B+

Good

B, B-

Fair

C++, C+

Marginal

C, C-

Weak

D

Poor

E

Under Regulatory Supervision

F

In Liquidation

S

Suspended

Plus (+) or minus (-): Ratings from "AA" to "CCC" may be modified by the addition of a plus (+) or minus (-) sign to show relative standings within the major rating categories.

An overseas policyholder preference applies. Under Australian law, if The Hollard Insurance Company Pty Ltd is wound up, its assets in Australia must be applied to its Australian liabilities before they can be applied to overseas liabilities. To this extent, New Zealand policyholders may not be able to rely on The Hollard Insurance Company Pty Ltd’s Australian assets to satisfy New Zealand liabilities.