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Contact Us

The AA Life Insurance team is based right here in New Zealand and are happy to help you.

Give us a call, send us an email, or visit us at one of our 36 AA Centres nationwide.

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Phone us

For new policies and general enquiries

0800 225 433

+64 9 802 0166 If calling from overseas

Available Monday to Friday, 8am - 6pm

For claims

0800 874 444

Available Monday to Friday, 8:30am -5pm

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Email us

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Mail us

PO Box 894
Wellington
6140 New Zealand

AA Life Insurance Customer Forms

> Nominated Beneficiary form

> Life Event Increase Benefit form

> Smoking Status Update form

> Change of Policy Ownership form

> Cancellation form

> Life Insurance Claim form

> Change of Name form

> Declaration of Continued Good Health form

> Financial Hardship Declaration form

> Direct Debit Authority form

You can set up a regular payment from your bank account. Once set up, your premiums will be automatically paid on the due date. It’s a convenient way to pay.

To set up regular payments from a credit or debit card, please call on 0800 737 101, Monday to Friday, 8.30am to 5.00pm.

*Required fields are included with an asterisk 

Request a call

Have a question for us?

Enter your details below and we’ll get in touch at a time that suits you. We’re open from 8am-6pm Monday to Friday.

Are you an existing AA Life customer? *

By requesting a call, you consent to your information being shared in accordance with the NZAA Privacy Policy and the Asteron Life’s Privacy Statement.

AA Member benefit

5% AA Member discount available on new policies.

Terms and conditions apply.*

More Information

> Contact us

> Make a Claim

> Complaint Process

> Terms and Conditions

*Provide a valid AA Membership number at time of purchase. Discount applies to the total premium.