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As your life changes, so do your life insurance needs. We understand this and we’re always happy to help.

Life insurance questions

Call Monday to Friday 8am-6pm

0800 808 234

Make a Claim

Call Monday to Friday 8am-6pm

0800 808 175

If you’ve had a complaint and you remain dissatisfied with the way we’ve handled it, or are unable to gain a satisfactory resolution, you can refer the matter to the Insurance & Financial Services Ombudsman’s Dispute Resolution Scheme at:

Office of the Insurance & Financial Services Ombudsman Scheme

PO Box 10-845 Wellington 6143
Free phone 0800 888 202
Email [email protected]

Learn more about our complaints process here.

Do it online

Have a question or need life insurance guidance?

Call us at 0800 808 234

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