Contact Us

Our Customer Care team are based right here in New Zealand and we are more than happy to help if you have any questions.

Give us a call or send us an email.

call us icon Phone us 

General enquiries

0800 808 234

+64 4 495 8700 If calling from overseas 

Available Monday to Friday, 8am-6pm

Customer enquiries and claims

0800 808 175

Available Monday to Friday, 8am-6pm

email us icon Email us

[email protected]

email us icon Our Postal Address

  PO Box 894
  Wellington
  6140 New Zealand

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Enter your details below and we’ll get in touch at a time that suits you. We’re open from 8am-6pm Monday to Friday.

Don’t worry, we don’t sell or share your private information.

Our insurance partner

AA Life is a partnership between The New Zealand Automobile Association Incorporated (AA) and Suncorp Group New Zealand Limited. Asteron Life Limited is Suncorp New Zealand's specialist life insurer and underwrites AA Life's products.

Financial strength rating

Asteron Life Limited has been given an A+ financial strength rating by Standard & Poor’s.

Financial advice

Our website provides general information about our products and services to help you make choices when it comes to protecting the things in life that really matter. The information doesn’t take into account your personal circumstances, needs or goals and is not intended to be financial advice.

If you'd like to receive financial advice, you can get professional advice from an adviser who’s registered under the Financial Advisers Act 2008.