Terms and Conditions

Policy Terms and Conditions

You can review the terms and conditions of your policy within the Policy Wordings here.

Direct Debit Terms and Conditions

If you'd like to know the Terms and Conditions for direct debits, you can find them at Direct Debit Terms and Conditions.

Website Terms and Conditions

Please read the following terms carefully - use of AA Life content on this website means that you agree to these.

While every reasonable effort has been made to ensure that the information contained on this website is complete and accurate, AA Life Services Limited does not represent or warrant the accuracy or completeness of any information on this website, or that this information is suitable for use in every situation.

The information contained on this website is of a general nature only and it is not personalised advice. If you would like advice which takes account of your particular financial situation or goals, please contact your financial adviser. It is important that you treat this website and the information it contains simply as a guide. Full details of the products described or referred to on the website, including full descriptions of defined terms, are set out in the relevant product, service or policy documents, including prospectuses and investment statements (where applicable). You can obtain any of these either from us by calling 0800 808 175 .

AA Life Services Limited does not accept any responsibility or liability arising directly or indirectly from or in connection with your use of or reliance on this website and the information and representations contained on it, or from any omission from the website. In the event of any inconsistency, implied or otherwise, between the information on this website and any product, service or policy documents, then the product, service or policy documents will prevail.

You can review the terms and conditions of your policy within the Policy Wordings

Our insurance partner

AA Life is a partnership between The New Zealand Automobile Association Incorporated (AA) and Suncorp Group New Zealand Limited. Asteron Life Limited is Suncorp New Zealand's specialist life insurer and underwrites AA Life's products.

Financial strength rating

Asteron Life Limited has been given an A+ financial strength rating by Standard & Poor’s.

Financial advice

Our website provides general information about our products and services to help you make choices when it comes to protecting the things in life that really matter. The information doesn’t take into account your personal circumstances, needs or goals and is not intended to be financial advice.

If you'd like to receive financial advice, you can get professional advice from an adviser who’s registered under the Financial Advisers Act 2008.