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Policy Document

AA Pet Insurance Policy Document

We want to make sure you’re confident in knowing what you are or aren’t covered for. That means reading the policy document to understand the benefits as well as your responsibilities, and the cover limits and exclusions for your policy.

> AA Pet Insurance policy wording - Effective Date from 7 July 2021

> AA Pet Insurance policy document - Effective Date 5 April 2025

Forms

The Insurer

AA Pet Insurance policies are issued by The Hollard Insurance Company Pty Limited (Hollard), distributed by The New Zealand Automobile Association (Incorporated) (AA), and are administered and managed by PetSure (Australia) Pty Limited (PetSure).

Financial Strength Rating

Hollard has a financial strength rating of A (Strong) issued by Standard & Poor and for further details about this, please click here.

Financial advice

This is general information only and it is not financial advice. This information does not take into account your specific financial situation, needs, or goals. Please consider the relevant Policy Document available here to ensure these products meet your needs. Terms, conditions, limits, and exclusions apply. Waiting periods and excesses may also apply.

AA does not guarantee the obligations of, or any products issued by, Hollard. AA may receive commission payments as a result of the arrangement of AA Pet Insurance policies. 

5% AA Member discount available on new policies.

Terms and conditions apply.*

More Information

> Contact us

> Make a Claim

> Complaint Process

> Terms and Conditions

> About Us

> Pre-Existing Conditions

> NZAA Financial Advice Provider Disclosure

> NZAA Privacy Policy

* 5% AA Member discount available when you provide us with your valid AA Membership number on application.