Pet Insurance for Dogs and Cats

Paws up for pet cover from an award winning brand

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Or call us 0800 700 555

AA Pet Insurance

We know what matters when it comes to looking after New Zealand’s dogs and cats. Our comprehensive pet insurance can help support you and your furry friend every step of the way, from your puppy and kitten’s early weeks and into their later years.

We’ve created a plan that you can adjust to suit your needs, with a simple online application process, so that you can relax and enjoy life with your most huggable family member. 

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We’ve changed our partner from Allianz Partners to PetSure (Australia) Pty Ltd. For more information around this change, see our FAQs.

Why choose us

Quick

Fetch a quote online in minutes so you can spend more time with your four-legged friends. All you need are a few basic details, like the name, age and breed of your dog or cat.

Simple

We’ve created one product to keep things easy – simply choose the benefit limit and excess you want. Plus, you can also select our Paw Care add-on when you apply.

Trusted

With the AA being one of NZ’s trusted brands, we’re proud to take care of Kiwis’ insurance needs, helping to eliminate stress and uncertainty.

Supportive

We love pets too! Our friendly team of pet lovers are here to help answer your questions and support you through any claims.

What we cover

Dog Insurance

AA Pet Insurance provides cover for dogs, so you can get the treatment needed if your dog is ill or injured.

Cat Insurance

AA Pet Insurance for cats is designed to help cover the costs of unexpected vet bills so that you can rest easy.

Pre-existing conditions

Unlike most pet insurers in New Zealand, we can cover some pre-existing conditions if your pet has been symptom-free for 18 months.

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Proud to be a well-loved Kiwi brand

Canstar2021 Most satisfied customers Pet insurance

We’re delighted to be recognised by Kiwis like you. We’ve been awarded Canstar's 2021 Most Satisfied Customers Award with a 5-Star Rating in overall satisfaction.

AA Pet Insurance Benefits

  • AA Member discount

    • AA Members can receive a 5% discount on each policy – simply provide a valid AA Membership number on application*.

  • We cover up to 80% of your eligible vet bills

    • If your pet gets sick or has an accidental injury, we’ll reimburse up to 80% of your eligible vet costs up to your benefit limit.

  • Flexible cover options

    • Choose how much you pay by selecting your benefit limit and excess.

  • No upper age limit once insured

    • With us, you can insure pets that are as young as 8 weeks old up to their 9th birthday. Once insured, your pet is covered for their lifetime as long as there’s no break in cover.

  • Some pre-existing conditions may be covered after 18 months

    • Unlike most pet insurers in New Zealand, we can cover some pre-existing conditions depending on whether they are considered a temporary or chronic condition. If your pet has a temporary condition that occurred or existed before you took out the policy (or arises during the relevant waiting period) but has been symptom-free for 18 months, you can apply for your pet to be covered for that condition under the policy.

  • Optional add-on for routine care

    • Our Paw Care add-on allows you to claim for regular vet items like vaccinations, microchipping, registration costs, flea control, regular blood tests, and more.

  • We’ve made claims easy

    • We have a quick and simple online claims process. Simply log into your Claims Portal to lodge a claim and upload your claim supporting documents. No printing and filling out paper forms needed. Your claim will be processed quickly, and we’ll email you with updates and make payment directly to your bank account.

This is a summary only. Benefit limits, sub-limits, conditions, waiting periods and exclusions apply. For full details please refer to the Policy Wording.

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Have a question?

Our friendly, pet-loving team are here to help. Give them a call to learn more about the policy. We’re available 9am to 5pm Monday to Friday (except public holidays).

0800 700 555

AA Pet Insurance partner change FAQs

AA Pet Insurance changed its partner from Allianz Partners to PetSure (Australia) Pty Ltd (PetSure) in July 2021. This partner change will only impact customers who have an existing policy number starting with a P. We will be in touch with you at your renewal date.

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Who is PetSure? (+)

PetSure is a specialist pet insurance provider with more than 20 years’ experience. Their team of passionate pet people are committed to providing the best possible healthcare outcomes for pets and their owners. Both PetSure and Allianz Partners policies are underwritten by The Hollard Insurance Company Pty Ltd.

What does this mean for my AA Pet Insurance policy? (+)

We’re unable to automatically transfer your policy from Allianz Partners to PetSure. To continue to insure your pet with AA Pet Insurance you’ll need to take out a new policy with PetSure. At your next renewal date, we’ll email you with details on how to do this.

Will my coverage be affected? (+)

As long as you take out a new policy through PetSure with no break in cover, any waiting periods you have already served on your existing policy will not apply again, so you will have continuous coverage for eligible conditions claimed for under your current policy.

What has changed? (+)

We’ve kept it simple: one plan, with flexible options. You can choose your annual limit, excess, and even include an add-on to suit your budget and needs.

What do I need to do? (+)

Nothing until you hear from us. As a current AA Pet Insurance customer, you will receive an email from Allianz prior to your AA Pet Insurance renewal date with details around the next steps.

If you have any questions and would like to speak to a member of our team, please call us on 0800 700 555.

The Insurer

AA Pet Insurance policies are brought to you by the New Zealand Automobile Association Incorporated (AA), are administered and managed by PetSure (Australia) Pty Ltd, and are underwritten by The Hollard Insurance Company Pty Ltd.

Financial Strength Rating

The Hollard Insurance Company Pty Ltd has a financial strength rating of A- (Excellent) issued by A.M.Best Company Inc. For more details on the Financial Strength Rating, please click here.

Financial advice

Our website provides general information about our products and services to help you make choices when it comes to protecting the things in life that really matter. The information doesn’t take into account your specific financial situation, needs or goals and is not intended to be financial advice.

If you'd like to receive financial advice, you should get professional advice from a registered financial adviser.